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FAQ'S

FAQs

It can be done by Checking the customer review and ratings for the product and seller. Second, look for trusted and reputable online retailers. Third read the product description thoroughly and finally look for the refund and replaceable policies.
Yes, however the refund policy may vary depending on the online retailer or marketplace. Read the terms and condition as well as the refund policy of the specific seller or platform you are purchasing from. If you have doubts it’s good to reach out the customer support.
The return window may vary their time period depending on the platform and seller you’re using. Check the specific return policy of the product you’re interested in purchasing.
The warranty differs based on seller. Some seller offers manufacturer’s warranty, which is provided by the brand and covers any defects or issues with the product within a specific period of time. Incase you need to make a warranty claim keep any receipts or proof of product purchased.
It depends upon the seller’s location, Your location and the shipping method chosen.
Usually the seller and the online platform will provide you with the tracking information and shipping details .This allows you to keep an eye on your package and know when it will arrive.
The seller’s customer support should be able to assist you further with the specific steps to take. They will guide you through the process of filling claim and getting a replacement and refund.
You can cancel an order before it has been shipped or within a specified timeframe after placing the order. Check the seller’s website or contact their customer support to understand their cancellation policy or process.
Check the seller’s return policy to understand their requirements and timeframe for returns. Gather necessary information and contact the seller customer service they give you instructions on how to ship the item back. Once the seller receives the returned product, they will process your refund or exchange.
Duration for payment returns in online shopping can vary depending on the seller and the payment method used. It can take from a few days to a couple of weeks for the refund to be processed and credit back to your original payment method.
Check if the seller offers this payment method. You will usually be given the seller’s bank account details such as account number and bank details. The time it takes for the transfer to be completed may vary depending on your bank and the seller’s bank.
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